We will do our best to assist you as quickly as possible; we aim to provide an initial response within 48 hours on weekdays.
My Account:
For inquiries about your order, you can always leave a message for us via a ticket in My Account - Pockwear. This is the most efficient way to communicate with us because all questions asked via 'My Account' are automatically linked to the order and invoice information of your account.
Email: [email protected]
WhatsApp: +31641447900
Phone: +31641447900 on weekdays between 1:00 PM and 3:00 PM
Chamber of Commerce (KvK) Number: 8947249
VAT Number: NL864992476B01
IBAN: NL40RABO0339375078
Return Address: Pockwear, Ensingwijk ZZ 33, 7887EZ Erica (no visiting address)
To make the payment again, log in to My Account - Pockwear. Using your invoice number, navigate to your order and click on Pay Now.
If you placed the order as a guest, you need to register with the same address used to place the order to convert your guest account to a customer account.
To update or change your payment method, log in to My Account - Pockwear. Using your invoice number, navigate to your order and click on Pay Now. You can then choose the desired payment method.
If you don't have an account: If you placed the order as a guest, you need to register with the same address used to place the order to convert your guest account to a customer account.
